Privacy Policy

1. Identity and Contact Information

Monaco Labs GmbH Address: Watzmannstraße 6c, 81541, München. Email: support@monacolabs.dev

2. Data We Collect

• Email Data: Used for account creation and communication.
• Payment Data: Processed via our payment provider, Stripe.
• Usage Data: Collected to improve website performance and user experience.

3. Purpose of Data Collection

• Account Creation: To enable access to and functionality of your account.
• Website Improvements: To analyze user activity and improve our website’s performance.

4. Legal Basis for Processing

We process your data based on your consent. You may withdraw your consent at any time by emailing us at support@monacolabs.dev. Once consent is withdrawn, we will cease processing your personal data as described below.

5. Data Sharing

• Stripe: For processing payments securely.
• Mixpanel: For analyzing website usage and improving our services.

We ensure that these third parties adhere to GDPR requirements for data protection.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. Specifically:

• Upon receiving a withdrawal request, we will delete your personal data within 30 days.

7. Your Rights

Under the GDPR, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Restriction: Restrict the processing of your data.
• Objection: Object to data processing.
• Portability: Request transfer of your data to another provider.
• Lodge a Complaint: File a complaint with a supervisory authority if you believe we have violated your rights.

To exercise your rights, contact us at support@monacolabs.dev.

8. Cookies and Tracking Technologies

We use cookies exclusively for website performance and functionality. These cookies are essential for ensuring a smooth user experience and cannot be used to identify you.

You can manage your cookie preferences via your browser settings.

9. Security Measures

We implement robust technical and organizational measures to protect your personal data, including encryption and secure data storage.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

For questions or concerns about this Privacy Policy, please contact us at support@monacolabs.dev.

Thank you for trusting Monaco Labs GmbH with your data.